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About PASS:

PASS Clothing Boutique is an online women’s clothing and accessories boutique where a portion of all proceeds benefit animal rescue groups. Every time someone makes a purchase, no matter how small, we will donate $1.00 to an animal rescue. Helping animals is our main motivation for running this boutique, and we are so thankful to our sweet customers for helping us help them!

We named PASS after co-founder Kate's pets: Penny, August, Scarlett, and Sebastian. All of them are rescued/adopted babies and we are so grateful you help us help animals just like them still searching for their fur-ever home with every purchase you make. 

Please note our warehouse is a PET FRIENDLY FACILITY. We do not recommend shopping with us if you have a dog or cat allergy.

 

Shipping:

We know you are anxious to get your new merchandise, and we can’t wait for you to get it! We try to ship all orders the next business day, but no more than 2 business days after purchase. All orders are shipped via USPS first class shipping if under 13 oz. or priority mail if over 13 oz. and you can expect to receive your order 2-3 business days after that.

First Class/Priority Shipping is always free - no minimum order required. Currently, we can only ship orders within the U.S. If you would like your order shipped overnight, please contact us at hello@passclothing.com.

Reminder - our warehouse is a pet friendly facility!

 

Sizing:

Our products come from a variety of vendors, and all fit slightly different. Please email us at hello@passclothing.com for help with sizing.

 

Returns:

We want you to love your purchase as much as we do. In the event that it doesn’t work out, please note our return policy:

  • All returned items must be postmarked within 1 week of the date delivered.
  • Returns are processed within 3-5 business days of receiving the return.
  • Buyer is responsible for return shipping.
  • Sale items, flash sale items, jewelry, scarves, ponchos, and accessories are final sale. There are no exceptions. 
  • Using a discount code of 40% or more is final sale.
  • Merchandise must be returned in the pristine condition it was shipped. Clothing that appears worn, washed, or damaged will not be eligible for return. Unacceptable returns will be returned to buyer at his or her expense.
  • Returns must be sent back to: 1811 Sardis Road N. # 207, Charlotte, NC 28270

If you have any questions, comments, or need anything at all, you can contact us at hello@passclothing.com. We will do our best to get back to you within 1 business day!

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